Privacy Policy

1. Information We Collect

We collect information to process your orders, improve your shopping experience, and communicate with you effectively.

• Personal Identity Information:
  When you make a purchase or create an account, we collect your name, billing address, delivery address, phone number (e.g., 053-9366393), and email address (e.g., sales@pdenbyengineering.ie).
• Payment Information:
  All financial transactions are processed securely. We do not store your full credit card details or payment credentials on our servers.
• Technical & Usage Data:
  We automatically log your IP address, browser type, and interaction data to optimize website performance.

2. How We Use Your Information

We process your data based on legitimate business interests, contractual obligations, or your explicit consent:

• To fulfill, ship, and track your orders for engineering parts and agricultural supplies.
• To process checkout totals, handle shopping carts, and manage customer accounts.
• To contact you regarding order updates or respond to customer service inquiries.
• To send promotional emails and updates if you choose to Subscribe to Our Newsletter.

3. Data Sharing and Third Parties

We never sell your personal data. We only share essential information with trusted third-party service providers to execute business tasks:

• Shipping & Courier Services:
  Sharing addresses and phone numbers to facilitate express delivery.
• Payment Processors:
  Securely transmitting financial data to complete transactions.
• Website Analytics & Hosting:
  Utilizing secure servers (such as WP Engine hosting infrastructure) to keep our store fast and secure.

4. Cookies and Tracking Technologies

Our website uses cookies to maintain your session, keep track of items added to your shopping cart, and analyze traffic patterns. You can manage or disable cookies directly through your internet browser settings at any time.

5. Data Security

We employ industry-standard technical and organizational security measures to prevent unauthorized access, alteration, or disclosure of your personal data. Your connection to our site is encrypted via Secure Socket Layer (SSL) technology.

6. Your Rights Under GDPR

As an Irish and EU citizen, you hold comprehensive rights regarding your personal data:

• Right of Access:
  You can request a copy of the personal data we hold about you.
• Right to Correction:
  You can request that we update or fix any inaccurate data.
• Right to Erasure:
  You can ask us to permanently delete your data from our systems.
• Right to Object/Restrict:
  You can opt out of direct marketing or newsletter subscriptions instantly using the “Unsubscribe” link.

7. Contact Us

If you have any questions, concerns, or wish to exercise your data rights, please reach out to us during business hours (Monday to Friday 8:30am – 6pm, Saturday 8:30am – 4pm):

• Company Name: Paddy Denby Engineering Ltd
• Address: Enniscorthy Road, Ferns, Co. Wexford, Ireland
• Phone: 053-9366393
• Email: sales@pdenbyengineering.ie